To simplify identity verification and broaden financial inclusion for all Filipinos, the Philippine Statistics Authority (PSA) and GCash have partnered to make National ID registration and financial services more seamless and accessible, especially in underserved communities.
This co-location of services streamlines the process and removes long-standing barriers to participation in the digital financial ecosystem, such as identity verification, which is one of the biggest challenges in financial inclusion. These efforts will enable the PSA and GCash to deliver faster, more secure services to millions of Filipinos.
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| (L-R) PSA policy coordinating and monitoring services assistant national statistician Marela Lovely Y. Andres, PhilSys registry office use case development and management OIC and assistant national statistician Atty. Henedine Palabras, deputy national statistician Rosalinda Bautista, PSA national statistician and civil registrar general undersecretary Claire Dennis Mapa PhD, G-Xchange Inc. president and CEO Oscar Enrico Reyes, Mynt chief technology and operations officer Pebbles Sy, vice president for customer experience Joanne Avendaño, and chief legal officer Atty. Maricor Alvarez-Adriano |
“This co-location initiative with PSA aligns with our shared goal of extending financial inclusion to underserved communities by providing a venue to register for a National ID and open a GCash account at the same time,” said president and CEO of G-Xchange, Inc, the mobile wallet operator of GCash, Oscar Enrico Reyes Jr.
“Together, through Philsys-On-Wheels and KYC On-The-Go, we are bringing digital financial solutions closer to underserved communities that face significant barriers in accessing formal financial services,” he added.
Reyes emphasized that over 56% of GCash users already use their National ID as a primary verification document, which is a testament to the growing adoption of digital identity among Filipinos.
The lasting impact of public-private partnerships
Through PhilSys-On-Wheels, individuals can register for their National ID and open a fully verified GCash account in one visit, enabling faster onboarding and instant access to essential financial tools, such as savings, credit, insurance, and digital payments.
“This Memorandum of Agreement is more than a formal document—it is a clear demonstration of how collaboration between the government and the private sector can generate meaningful impact,” said national statistician undersecretary Dennis Mapa. “By aligning our strengths, we are creating solutions that respond to the needs of Filipinos, particularly those in remote and underserved communities.”
Mapa noted that PSA has opened satellite registration sites in malls adjacent to its offices across the country. Mobile and maritime deployment will enable deeper penetration into far-flung communities where GCash also aims to serve.
“GCash not only helps bring cashless options to more of our outlets but also increases awareness and access to financial services in places where people need them most,” Mapa added.
Fast, secure onboarding with National ID eVerify Authentication Services
The Philippine Statistics Authority (PSA) and GCash are strengthening their partnership by integrating the PSA’s National ID eVerify Authentication Services into the GCash app. This integration provides real-time ID authentication by securely cross-referencing user data with the PSA’s registry. Therefore, streamlining the onboarding process, eliminating delays from manual review, reducing fraud, and strengthening the Know Your Customer (KYC) process of GCash. The agreement, signed in October 2024, underscores both organizations’ commitment to delivering efficient services to millions of Filipinos.
“Real-time ID verification not only boosts trust and security, but also enhances the overall experience of our customers,” added GCash VP for Customer Experience Joanne Avendaño. “We’re cutting down wait times and bringing more Filipinos into the financial ecosystem—safely, securely, and efficiently–showcasing how we innovate with our users in mind.”
eVerify integration into the GCash app has made identity verification smoother and more convenient. Avendaño explained, “This initiative aligns with our goal to serve more Filipinos, especially those outside traditional service areas.”
The Philippine National ID eVerify project is a collaborative initiative of the PSA, the Department of Information and Communications Technology (DICT), and selected pilot partners from the private sector, including GCash. It supports real-time digital ID authentication, strengthens data integrity, and ensures financial regulatory compliance.
By removing the friction from identity verification, the PSA and GCash are helping more Filipinos gain faster access to a full suite of meaningful digital financial services– from savings and fair credit to insurance and investments – this helps empower more Filipinos to thrive every day, and together, we can ensure no Filipino is left behind.
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