Fiber broadband provider Converge ICT dominated the latest Opensignal Fixed Broadband Experience Report with Globe and PLDT snatching some points as well as fiber and 5G fixed wireless reshape household connectivity.
Key Results:
- Converge ICT Solutions emerged as the biggest winner, securing three national awards: fastest Download Speed (56 Mbps), Video Experience, and Reliability Experience.
- Globe GFiber claimed the Consistent Quality award with a 68.1% score, ensuring smoother performance for HD video streaming, online gaming, and video conferencing.
- PLDT topped the Upload Speed category at 42.3 Mbps, 7% ahead of Converge and 15% faster than Globe.
- In the fixed wireless access (FWA) segment, Globe At Home WiFi swept all five categories, dominating speed, quality, and reliability.
Regional Performance:
Across five major regions, the awards were divided among the three major ISPs:
- Converge won eight outright and four joint awards, excelling in Visayas and Mindanao.
- Globe collected five outright and nine joint awards, dominating North and Central Luzon.
- PLDT secured two outright and five joint wins.
- For FWA, Globe At Home WiFi achieved a clean sweep, bagging all 25 regional awards.
Market Trends:
The report also highlighted the transformative shift in the broadband market:
- Fiber-to-the-home (FTTH) now serves over 80% of Filipino households, up from less than half in 2020.
- PLDT, the incumbent operator, remains the market leader with 42% share and the largest footprint at 18.5 million homes passed. Its expansion includes prepaid fiber offerings and connectivity projects for remote areas.
- Converge has grown its footprint from 6 million homes in 2020 to more than 16 million, holding nearly 30% market share. It has also partnered with Sky and Starlink to broaden fiber and satellite access.
- Globe, with 20% share, continues to expand fiber while aggressively promoting GFiber Prepaid and 5G FWA services.
- DITO, the newest entrant, is betting heavily on 5G FWA, aiming to grow from its 250,000 current users to 2 million by 2026.
Industry Outlook
While the “big three” — PLDT, Converge, and Globe — control over 90% of the market, regional operators such as Sky remain significant players, holding a 3.2% share.
According to Opensignal, the competition between fiber and next-generation fixed wireless will continue to shape connectivity in the Philippines, as ISPs fight for both premium and budget-conscious segments through innovations such as prepaid fiber plans and expanded satellite partnerships.
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